Welcome to casino-realm.com! Before you delve into our casino hotel listings or utilize any of our related websites, apps, or software, please take a moment to familiarize yourself with our Terms of Use and Privacy Policy. This will help ensure a secure and enjoyable experience with us.

Our comprehensive services, including our casino platform, website, mobile application, software, and other offerings provided by casino-realm.com, are collectively referred to as "the Services." This Privacy Policy details how we manage your information: what we collect, how we collect it, how we use and protect it, and how it may be shared while we deliver our services to you. Should you have any questions or need to get in touch, we're just an email away.

This Privacy Policy applies to all interactions with casino-realm.com, whether you're joining our rewards program or simply browsing our site. We prioritize your privacy across all platforms and interactions.

How We Handle Your Info

Hello! You can explore our Services without sharing much personal information, except for some basic details that fall under "Automatically Collected Information" and your birthdate. To fully enjoy the casino-realm.com experience, you'll need to sign up, which involves providing additional details such as your username, password, or membership ID.

As you use our services, we automatically gather some information, and you can choose to share more to enhance your experience. Be aware that certain features might require specific information to function properly. We may also use information from other sources to better understand and improve our services.

Your privacy is important to us, and we handle your information with care, ensuring it is used to enhance your experience while keeping it secure. If you have any questions about how we manage your information, please don't hesitate to contact us.

Providing Your Information

Our Services are available for free access. During your interaction with our Services, we may collect a variety of information, including:

• Account Registration Information: This includes your date of birth, casino-realm.com username, and password.
• Transaction Details: Information about purchases made through third parties, specifying the items purchased. Please note, we do not directly collect payment or billing information.
• Demographic Information: Data such as your gender and age.
• Social Media Interaction: If you use our Services via social media platforms, we may access your profile information, provided you have allowed it through your social media privacy settings.
• Loyalty Program Data: Information related to your engagement with the Services, including purchases and rewards, for those participating in loyalty programs.
• Contest and Survey Information: Details you provide when participating in contests, surveys, or similar activities, including personal identifiers like your name, contact information, and specifics about your entries such as age, photos, and hobbies.
• User-Generated Content: Voluntary information shared through interactions within the Services, such as gameplay data, comments, or support requests. Keep in mind that this information is public, except for support inquiries, so consider your privacy when sharing.
• Communication Details: Any communication with us can reveal information, including all previously mentioned details and any additional specifics noted in this privacy policy, such as inquiries or comments about the Services or Privacy Policy.

Data Collection Framework

At casino-realm.com Casino, we are dedicated to improving your service experience. This involves carefully monitoring your interactions with our Services across third-party websites, apps, and gaming platforms. The data we collect includes device IDs, IP addresses (to determine your geographic location), browser types, your navigation history on our site (such as entry and exit points), device and browser usage, click rates, page visit durations, transaction records, and instances of service errors. This information helps us enhance our Services, personalize our communications, and suggest services or products that match your preferences. With your consent, we may also collect precise location data, as allowed by law and your device settings, to potentially enable push notifications.

We obtain data from public databases, commercial data providers, and third-party services to better understand your interaction with our platforms, including social media. It is important to note that our use and sharing of aggregated or anonymized data, which does not personally identify individuals, is not governed by this Privacy Policy.

Please be aware that we do not respond to browser do-not-track signals. For more details, refer to the "Cookies and Tracking" section of our policy.

Utilizing Your Data

The information we gather is employed to enhance our business operations and broaden our outreach. This may involve presenting you with relevant products and services from our partners and third-party providers. Here are the ways your information may be utilized:

• Service Improvement: We continuously work to make our services more user-friendly, secure, and reliable. This includes verifying your identity, resolving service issues, and troubleshooting as needed.
• Communication: We engage with you either with your prior consent or as legally required. These communications may include details about new and existing products, services, promotional offers, and events from us and our affiliated partners. We may also send targeted advertisements on various platforms, respond to your inquiries and feedback, and conduct surveys or research to assess customer satisfaction.
• Analyzing Service Usage: Understanding how you use our services helps us innovate and improve our offerings. This includes developing new services or products, conducting analytical reviews, and preventing fraud or misuse of our services.
• Legal and Regulatory Compliance: We use your information to adhere to legal and regulatory obligations.
• Rights Protection: This information is essential for protecting the legal rights, privacy, and security of our business, partners, you, and the broader community.

International Data Transfer

Our Services are based in the United States, and we may store and process your data in various countries where we operate or utilize service providers. By using our Services, you consent to your data being transferred across borders, including to countries outside of your residence, such as the United States. Be aware that the data protection laws in these countries may differ from those in your own country. Under certain circumstances, your personal data may be accessible to judicial, law enforcement, regulatory, or security authorities in these jurisdictions.

Your Rights Concerning Personal Data

You have the right to request access to, correction of, deletion of, or changes to your personal information. When submitting such a request, please specify the personal data you wish to access, correct, delete, or amend. We will conduct the necessary verification processes to ensure your security before proceeding with your request. We are committed to addressing your requests promptly and in accordance with data protection standards.

Contacting Us

We value your questions and concerns about our privacy practices and how we handle your personal data at casino-realm.com. You can contact us via:

Email:  [email protected]

Please note that email communication may not be fully secure. To protect your privacy, avoid sending sensitive information via email.

You have the right to terminate your account at any time. However, please understand that for legal reasons, we may need to retain certain information even after your account is deactivated. Legal requirements may prevent us from completely erasing all your personal data. For account deletion or any questions regarding your data, please reach out to us at  [email protected].

Cookies and Data Management

Controlling Cookies

You have the ability to manage cookies by disabling or removing specific cookies through your browser settings. This allows you to accept cookies from certain sites while blocking them from others or entirely. Be aware that disabling cookies might affect the functionality of certain services, potentially making them less effective or unusable. Additionally, clearing your browser's cookies might reset any opt-out preferences you have set.

Network Advertising Initiative (NAI)

Many of our partners are members of the Network Advertising Initiative (NAI), which allows users to opt out of targeted advertising from its members. We recommend visiting the NAI website to learn more about how your data is used for targeted advertising and to follow the provided opt-out instructions.

Google Analytics

For detailed information on Google Analytics' data management practices and available options, we suggest visiting their official website.

Managing Data in Mobile Apps

It's important to understand that managing data and opting out of interest-based advertising in mobile apps may require additional steps compared to websites. Familiarize yourself with your rights within mobile apps and adjust your device's settings to effectively opt out.

Uninstalling Mobile Apps

To stop data collection via a mobile app, the easiest method is to uninstall the app from your device.

Location Data Permissions

If you have previously granted permission to use your location data and wish to revoke it, you can adjust the settings in the casino-realm.com Casino app. Be aware that this may affect your experience with our Services.

Push Notifications

By using our services, your device may receive push notifications—messages that an app can send directly to your device even if the app is not in use. You can adjust your notification preferences through your device's settings.

SMS Notifications

If you are subscribed to our SMS notifications, such as text messages, you can unsubscribe at any time by texting "STOP" to the number provided for our SMS service. After processing your unsubscribe request, you may receive a confirmation text.

Email Preferences and Solicitations

If you do not wish to receive invitations or promotional emails from casino-realm.com Casino, you can easily opt out. To remove yourself from our email list, please send a request to  [email protected]. You have the option to unsubscribe from our emails at any time.

Sharing and Managing Personal Data

We may share certain personal information with external parties under specific conditions:

• With Your Consent: When you explicitly give us permission or request it.
• Transaction Processing: To complete transactions you have initiated.
• Legal Compliance: To meet legal requirements, respond to government requests, adhere to court orders, enforce our Terms of Use, or protect our rights, partners, or user safety, including fraud prevention.
• Business Changes: If our business or assets are acquired or sold, your information may be transferred as part of that transaction.
• Third-Party Services: For tasks performed on our behalf by third-party agents or contractors, such as payment processing, email management, marketing activities, security checks, and customer support, as detailed in our Privacy Policy.

Sharing Personal Data in Accordance with Our Privacy Policy

Per our Privacy Policy, we may share your personal information with our affiliates to help us achieve our objectives. Additionally, third-party platforms, such as mobile gaming services and social networking sites, may collect information about your use of our Services, including scores and rankings. You can adjust your use of our Services to influence how these entities collect your information based on their privacy policies.

We do not sell your personal data to third parties. However, we do allow third parties to collect data through our Services and share this information for various purposes, including displaying personalized advertisements on our Services and other locations, known as "interest-based advertising." Please note that these third-party information practices fall outside the scope of our Privacy Policy.

Cookies and Tracking

Whenever you interact with our Services, certain information is automatically collected from your device. This is achieved by placing data-collecting files, known as "cookies," on your computer or mobile device, or through third-party partners like Google and Apple. These technologies, including cookies and local storage mechanisms, aim to improve service quality, personalize your experience, and provide tailored suggestions while you use our platforms.

Cookies

Cookies are small text files stored on your device that track login sessions and usage patterns. In addition to cookies, we use other technologies to collect similar types of data to better understand and monitor user behaviors. These tools help us offer a more personalized service by remembering your interactions and preferences for future visits. These cookies will remain on your device until they expire, unless you delete them.

Cookies are essential for the seamless operation of our services, with many being deleted once you close your browser window. For more information about cookies and their uses, visit All About Cookies.

Third-Party Technologies

Our website integrates third-party technologies that use cookies to comprehensively track your interactions with our site. These technologies gather data on your online behavior across various platforms and devices over time. By using our services, you consent to the use of cookies by these third parties for analysis and marketing purposes.

Advertising Solutions

Ad networks and advertisers may employ third-party advertising solutions, including tracking technologies, to deliver targeted ads across our website and other digital platforms. These tools may monitor your usage across multiple devices, using third-party cookies during advertising activities. Additionally, third-party ad companies use Pixel IDs or beacons to manage and optimize our online advertisements. These beacons detect the browser’s cookie associated with our ads, facilitating navigation to our website.

Opting Out

For information on opting out of targeted advertising by companies participating in self-regulatory programs, refer to the "Accessing Your Information and Your Rights and Choices" section. To learn more about how Google Analytics handles your data and your options, please visit Google Analytics Partner Sites.

Data Management, Safety, and Integrity

We are committed to protecting your data through comprehensive security practices, including administrative, technical, and physical measures. Keep your account details secure and avoid sharing sensitive information via email or social media messaging. Although our security measures are robust, the nature of online data transmission means we cannot guarantee absolute protection against breaches, unauthorized access, or data theft.

External Links Policy

Our website may include or offer links to third-party websites. Users must understand that we have no control over these external sites' privacy and security protocols. We encourage you to familiarize yourself with the privacy policies of any third-party websites before sharing your information with them.

Underage User Policy

Our platform is exclusively for individuals aged 21 and above. Registration or use of our Services by individuals under 21 is strictly prohibited. We advise against minors sharing personal information, such as full names, residential addresses, phone numbers, and email addresses. If a child under 13 inadvertently submits personal information to us, we urge parents or guardians to contact us at  [email protected] for assistance in deleting that information. When reaching out, please include the specific account details your child has used.

Geographic Restrictions

Our Services are intended solely for residents within North America, excluding those in the state of Washington. Access from Washington state or territories outside North America is expressly prohibited. We intentionally avoid collecting personal information from individuals in Washington or outside the United States, including names, addresses, contact numbers, and emails. We reserve the right to alter this Privacy Policy at our discretion, which may include imposing access restrictions on users from certain regions, as outlined in our "Privacy Policy Amendments" section.

Policy Amendments

We reserve the right to modify our policies at our discretion, which may include imposing restrictions on users from specific jurisdictions.

Modifications to Our Privacy Policy

Please be aware that we may update our Privacy Policy without prior notification. Whenever changes occur, we will update the "Effective Date" at the beginning of the policy and make the new version available on our website. It is advisable to regularly review our Privacy Policy to stay informed about the latest practices concerning your information as you use our Services.

Rights Specific to Geographic Locations

California Residents' Privacy Rights

If you reside in California, you have the specific right to opt out of having your personal information sold to third parties for their direct marketing purposes. To withdraw your consent, please contact us at any time at  [email protected].

Additionally, we use cookies to track your usage of our Services, and this information may be shared with third parties, including those affiliated with the Network Advertising Initiative (NAI). This organization allows users to opt out of targeted advertising from its affiliates. More information can be found at Your Online Choices or the Network Advertising Initiative. Californians can also opt out of the sale of their data by all NAI companies through the Digital Advertising Alliance at Privacy Rights.

We are committed to not trading the personal data of individuals under the age of 16, emphasizing our dedication to the privacy of our younger users.

Sharing of Personal Information

We may share personal information with the following entities under specific circumstances:

Contact Details and Social Media Profiles

• Service Providers: To deliver and enhance our services.
• Marketers: To provide marketing materials tailored to clients' interests.
• Social Media Platforms: For user interaction and engagement.
• Public Security Agencies and Legal Entities: For safety and legal compliance.

State-Issued Identity

• Public Safety Agencies and Legal Entities: For verification and legal purposes.

Audio and Video Recordings

• Service Providers: For service improvement and support.
• Sponsors: For advertising and promotional activities.
• Social Networking Platforms: For user engagement and content sharing.

Financial Data

• Service Providers: For payment processing and financial transactions.
• Marketers: To deliver targeted marketing communications.
• Authorities: For public security and legal compliance.

Individually Sensitive Information

• Service Providers: For specialized services requiring sensitive data.
• Government and Legal Entities: For compliance with legal obligations.

Biometric Data

• Service Providers: For services that require biometric verification.

Locational Information

• Service Providers: To enhance service delivery based on location.
• Social Networking Platforms: For location-based services and interactions.
• Government and Legal Entities: For regulatory compliance and security.

Participation in Internet Activities

• Service Providers: To monitor and improve online activities.
• Social Networking Platforms: To facilitate online interactions.

Identification of Persons

• Social Networking Platforms: For user verification and engagement.

By using our Services, you consent to these sharing practices, which are designed to enhance your experience and ensure compliance with legal and regulatory requirements. For any concerns or to exercise your rights, please contact us at  [email protected].